SHIPPING POLICY
Processing Time
Orders are typically printed, processed and dispatched within 5 business days of receiving payment and print-ready files. Custom or bulk orders may require additional processing time, and customers will be notified accordingly.
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Shipping Methods
We offer standard and expedited shipping options. Shipping costs and estimated delivery times are provided at checkout. The customer is responsible for providing accurate shipping information.
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Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email with tracking information.
RETURN POLICY
Returns
At Print2Impress, we do not accept returns. We stand by the quality of our products and are committed to your satisfaction. However, if you encounter any issues with your purchase due to a defect or error on our part, please contact our customer service team within 14 days of delivery.
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Exchanges:
While exchanges are not a standard practice, we are here to ensure you are pleased with your purchase. If you receive a defective or incorrect item, please reach out to our customer service team within 14 days, and we will make it right by providing you with a suitable replacement.
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Non-Returnable Items
Custom or personalized items are non-returnable. We encourage you to carefully review product details before making a purchase decision. If you experience any problems with a non-returnable item, please contact us within 14 days for assistance. Our goal is to assist with any issues promptly and to your satisfaction.
CONTACT US
If you have any questions about our Shipping and Return Policy, please contact us at support@print2impress.com